Saturday, June 30, 2012

Citizens as Customers and Clients

University of Alberta's James Lightbody interviewed at the June 6 
"......City government is [now] thought to be Wallmart and citizens are no  longer classic citizens but we are customers and clients, that everything should be user-pay, fees for service and managed by City Hall.... We have retrenched into the legacy of Reagan and Thatcher into a very non citizen oriented form of local administration."

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